Terms of service
3. TERMS OF SERVICE
Terms of Service
These Terms of Service govern your use of the MODOO website and purchases made through our online store.
Throughout these terms, “MODOO”, “we”, “us” and “our” refer to MODOO, operated by Nordiskt Uppköp & Dödsbohjälp.
By accessing our website or placing an order, you agree to these Terms of Service.
1. Business Information
MODOO is operated by:
Nordiskt Uppköp & Dödsbohjälp
Swedish sole proprietorship
Organisation number: 980525-4696
Motellvägen 1B
311 48 Falkenberg
Sweden
Email: support@modoo.se
2. Online Store
You must provide accurate and complete information when placing an order.
You may not use our products or website for unlawful purposes or in violation of applicable laws.
We reserve the right to refuse or cancel orders where reasonably necessary, including in cases of suspected fraud, pricing errors or product availability issues.
3. Products
We make reasonable efforts to display our products and their characteristics accurately.
Colours and appearance may vary slightly depending on your screen, lighting and device.
Product availability may change without notice.
MODOO Heated Nasal Wrap is sold as a consumer comfort product. It is not marketed as a medical device and is not intended to diagnose, treat, cure or prevent any disease or medical condition.
4. Prices
Prices displayed on the website are shown in the currency applicable to the selected market.
Prices may change from time to time, but changes will not affect orders that have already been accepted unless required to correct an obvious error.
Any applicable taxes or charges will be displayed or handled in accordance with the checkout and applicable law.
5. Orders
Submitting an order does not necessarily mean that the order has been accepted.
Once your order has been successfully processed, you will receive an order confirmation.
We reserve the right to cancel an order if we are unable to fulfil it. If payment has already been collected for an order we cancel, the relevant amount will be refunded.
6. Payment
Payments are processed securely through the payment methods made available at checkout.
We do not directly store complete payment card information.
7. Shipping
Processing times, estimated delivery times and shipping conditions are described in our Shipping Policy.
Delivery dates are estimates and may be affected by circumstances outside our reasonable control.
8. Returns and Refunds
Returns, cancellations and refunds are governed by our Returns & Refunds Policy and applicable consumer law.
Nothing in these Terms limits any mandatory statutory rights available to you as a consumer.
9. Product Use
Products should be used in accordance with the instructions supplied with them.
Do not use a product if it appears damaged or defective.
Customers are responsible for using products appropriately and following applicable safety instructions.
10. Website Information
We aim to keep information on our website accurate and current but cannot guarantee that every piece of information will always be completely free from errors.
We may correct errors, inaccuracies or omissions and update information where necessary.
11. Intellectual Property
Unless otherwise stated, content created for MODOO, including branding, text, graphics and website design, is owned by or licensed to us and may not be reproduced or commercially exploited without permission.
12. Third-Party Services
Our store may use third-party services for payments, shipping, analytics and other functionality.
Those services may be subject to their own terms and privacy policies.
13. Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
To the extent permitted by applicable law, we are not responsible for losses resulting from misuse of our products, failure to follow supplied instructions or circumstances outside our reasonable control.
14. Changes to These Terms
We may update these Terms from time to time.
The version published on our website at the time of your purchase will apply to that purchase unless applicable law requires otherwise.
15. Governing Law
These Terms are governed by applicable Swedish law, without limiting any mandatory consumer protections that may apply to customers in their country of residence.
16. Contact
Questions regarding these Terms can be sent to: